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Privacy Policy

Last Updated: 20th of August 2025

Nipponcart (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website and services, including our Proxy Shopping Service and Online Store.

By accessing or using Nipponcart, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our website or services:

  • Personal Information:
    • Name, email address, billing/shipping address, phone number.
    • Payment information (processed securely through third-party payment providers - we do not store full credit card details).
    • Identity documents (only if required for customs clearance or legal compliance).
  • Order Information:
    • Product details, delivery instructions, and transaction history.
  • Technical Information:
    • IP address, browser type, device information, and operating system.
    • Cookies and tracking data (see Cookie Policy for details).

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Communicate about orders, promotions, or important updates.
  • Comply with legal obligations (e.g., tax, customs, fraud prevention).

We will never sell your personal data to third parties.

3. Sharing of Information

We may share your information with:

  • Service Providers: Payment processors, logistics companies, IT support, and hosting providers.
  • Authorities: Customs or government agencies if legally required.
  • Business Transfers: In the case of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

All third-party partners are required to handle your data securely and only for specified purposes.

4. Data Retention

  • We retain your personal information as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
  • Once retention is no longer required, data will be securely deleted or anonymized.

5. Your Rights

Depending on your location (e.g., EU, UK, Japan, US states like California), you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Restrict or object to certain processing.
  • Request a copy of your data in portable format.
  • Withdraw consent (where processing is based on consent).

To exercise your rights, please contact us at info@nipponcart.com.

6. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of those websites.

8. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If we discover such data has been provided, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the “Last Updated” date at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: info@nipponcart.com